Renewall

PRIVACY POLICY

Last update: 05/01/2026

1. Data Controller

The data controller is:

Renewall S.r.l.

Registered office: Corso Venezia 12, Milan - 20121

VAT number: 12107390960

Email: [email protected]

The Controller guarantees that data processing complies with Regulation (EU) 2016/679 (\"GDPR\") and current national legislation.

2. Types of data processed

Through the website www.renewall.space, the Controller may process the following categories of data:

Data voluntarily provided by the user via contact form

  • Name
  • Surname
  • Email
  • Phone number
  • Property location
  • Type of intervention requested
  • Message text

No file attachments are required or requested.

Navigation data

For cookies and similar technologies, please consult the dedicated Cookie Policy.

2.1 Personalized assistance through navigation tracking

When you fill out the contact or application form, we temporarily collect information about the pages you visited on our website (URLs, titles, time spent, scroll level) to provide you with a more relevant response to your needs.

Purpose

To better understand your specific interest and offer you a personalized service.

Example

If you have viewed high-end residential projects, we will be able to suggest similar solutions in our response.

Legal basis

Legitimate interest (Art. 6.1.f GDPR) – to provide a superior quality service.

Retention

Data is retained for 30 days from receipt of contact, then automatically deleted.

We do NOT use this data for

  • Advertising or remarketing
  • Automated profiling
  • Sale to third parties

Transparency

Navigation data is only visible internally at the time of your contact request and serves exclusively to personalize our initial response.

3. Purpose of processing and legal bases

Personal data provided by the user is processed for:

a) Responding to information and contact requests

Legal basis: art. 6(1)(b) GDPR: execution of pre-contractual measures requested by the data subject.

b) Administrative management and accounting/tax obligations

Legal basis: art. 6(1)(c) GDPR: compliance with legal obligations.

c) Website security and prevention of abuse or unauthorized access

Includes the use of protection systems such as Google reCAPTCHA.

Legal basis: art. 6(1)(f) GDPR: legitimate interest of the Controller in IT security.

d) Anonymous website usage statistics

Through tools such as Google Analytics 4, configured in compatible mode.

Legal basis: art. 6(1)(f) GDPR: legitimate interest of the Controller. (Operational details will be in the Cookie Policy.)

e) Pixels and traffic analysis tools (Meta Pixel, LinkedIn Insight Tag)

Active exclusively after consent via cookie banner.

Legal basis: art. 6(1)(a) GDPR: user consent.

4. Processing methods

Data is processed in compliance with the principles of:

  • lawfulness, fairness and transparency
  • minimization
  • storage limitation
  • integrity and confidentiality

Processing is carried out using appropriate digital tools and with suitable technical and organizational measures to ensure data security.

5. Data recipients and services used

Data may be processed by external parties acting as Data Processors pursuant to art. 28 GDPR.

These include, in relation to services used by Renewall S.r.l.:

  • Vercel Inc. – website hosting and infrastructure
  • Google LLC / Google Ireland Ltd. – Google Workspace, Gmail, Google Analytics 4, reCAPTCHA
  • Meta Platforms Inc. / Meta Ireland Ltd. – Meta Pixel
  • LinkedIn Ireland Unlimited Company – LinkedIn Insight Tag
  • Form service provider (not yet identified; the Policy will be updated when defined)

These parties act on the basis of contractual agreements and documented instructions.

6. Data transfer to non-EU countries

Some services used (Google, Meta, LinkedIn, Vercel) may involve data transfers to countries outside the European Economic Area, particularly the United States.

The Controller adopts the guarantees provided by GDPR, including Standard Contractual Clauses (SCC) and additional technical measures where required.

Detailed management of transfers related to cookies and tracking services is available in the Cookie Policy.

7. Data retention period

Data sent via contact form: retained for up to 36 months for request management and preliminary project evaluations.

Administrative and tax data: retained for 10 years, according to legal obligations.

Data collected through cookies: according to the times indicated in the cookie banner and Cookie Policy.

Navigation data for personalized assistance: retained for 30 days from receipt of contact, then automatically deleted.

8. Data subject rights

The user can exercise at any time the rights provided by articles 15-22 GDPR, including:

  • access to personal data
  • rectification
  • erasure (\"right to be forgotten\")
  • restriction of processing
  • objection
  • data portability

To exercise these rights or request clarification, please write to: [email protected]

9. Minors under 16 years

The website is not intended for minors under 16 years and the Controller does not intentionally collect data relating to such subjects.

10. Right to lodge a complaint

The user has the right to lodge a complaint with the Supervisory Authority for the protection of personal data:

www.garanteprivacy.it

11. Changes to this policy

The Controller reserves the right to change this policy at any time. Changes will be published on this page with an update date.